Information

The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides funding to eligible people with a permanent and significant disability. The NDIS supports individuals to live more independently, participate in the community, and achieve their personal goals. At Excel Care & Navigators, we support NDIS participants at every stage of their journey.

Frequently asked questions

You may have questions about the NDIS, eligibility, funding, and how Excel Care & Navigators can help. Here are some of the most common questions we receive.

Who is the ndis for?

You may be eligible for the NDIS if you:

  • Are under 65 years of age
  • Live in Australia and are an Australian citizen, permanent resident, or hold a Protected Special Category Visa
  • Have a permanent and significant disability or developmental delay
  • Need ongoing support to complete everyday activities

How does ndis funding work?

NDIS funding is individualised, meaning it is tailored to your personal needs and goals. Funding may be allocated for:

  • Core Supports (daily activities, community access, support workers)
  • Capacity Building Supports (skills development, employment support, therapy)
  • Capital Supports (assistive technology, home modifications)

Your funding is outlined in your NDIS Plan, which is reviewed regularly.

Who manages my ndis funding?

Your NDIS funding can be managed in different ways:

  • NDIA Managed
  • Plan Managed
  • Self-Managed
  • Combination of the above

We can work with all funding types and explain which option best suits you.

How can excel care & navigators help?

At Excel Care & Navigators, we help you:

  • Understand your NDIS plan and funding
  • Coordinate services and providers
  • Build independence, confidence, and life skills
  • Navigate the NDIS with clarity and confidence

We provide person-centred, culturally sensitive, and reliable support, always putting your needs first.

What's the most confusing thing about the ndis?

The most confusing part of the NDIS is understanding how to use your plan and funding correctly. Many participants feel overwhelmed by complex language, funding rules, and choosing the right supports — which is why having clear guidance makes all the difference.

What's the biggest benefit of understanding the ndis better?

Understanding the NDIS means more control, better use of funding, and a higher chance of achieving life goals — which transforms the participant experience from confusing and stressful to empowering and positive.

Ready to get started?

Starting with us is simple. Contact our friendly team, tell us about your needs and goals, and we'll match you with the right supports. You'll receive personalised, ongoing care from Excel Care & Navigators.